Refund policy

📦 Return & Exchange Policy – Paper Markings

Last updated: 09/28/2025

At Paper Markings, each product is made to order through our print partner (Printify). Because of the custom nature of print-on-demand products, we can only accept returns or exchanges under specific circumstances.

✅ Eligible Returns/Exchanges

We will gladly replace or refund your order if:

  • The product arrives damaged or defective.

  • The wrong item was sent.

If this happens, please contact us within 14 days of delivery with your order number and photos of the issue.

🚫 Not Eligible

We cannot accept returns, exchanges, or refunds for:

  • Buyer’s remorse or “change of mind.”

  • Ordering the wrong size, color, or product.

  • Items returned after 14 days of delivery.

  • Items not in original condition or missing parts.

📍 Return Process

  • To start a return, contact us at returns@papermarkings.com with your order number and photos of the problem.

  • If approved, you’ll receive instructions on where to send the item (returns are handled through our print partner, not to our studio address).

  • Buyers are responsible for return shipping costs unless the return is due to our error.

❌ Cancellations

Once an order is placed, it is sent immediately to production. For this reason, we cannot accept cancellations.

⚠️ Final Note

Because all items are custom printed just for you, please review product details carefully before placing your order.